Times plus membership problems
- LiteupLee
- The Fifth Element
- Posts: 803
- Joined: Tue Apr 06, 2010 6:49 pm
- Old post count: 0
- Preferred Cinemas: Liverpool,Cheshire Oaks, Manchester
- I have tickets for: The radiator
Times plus membership problems
Has anyone had any problems getting vouchers that was part of the deal when signing up? We were supposed to recieve a £10 Amazon voucher when we signed up, but after 4 months, we still can't get the voucher.
Speaking on live chat today with them, they strongly advised to take £10 credit off our next subscription instead of the Amazon voucher.
Anyone else having the same problem?
Speaking on live chat today with them, they strongly advised to take £10 credit off our next subscription instead of the Amazon voucher.
Anyone else having the same problem?
Nobody's perfect!!!
Member No. 47 of the 100 free films in 2017 club.
Member No. 47 of the 100 free films in 2016 club. 50 seen
Member No. 47 of the 100 free films in 2015 club. 35 seen, 65 to go.
Member No. 47 of the 100 free films in 2014 club. 72 seen.
Member No. 47 of the 100 free films in 2013 club. 70 seen.
Member No. 47 of the 100 free films in 2012 club. 69 seen.
Member No. 47 of the 100 free films in 2011 club. 60 seen.
free films in 2010 30 seen.
Member No. 47 of the 100 free films in 2017 club.
Member No. 47 of the 100 free films in 2016 club. 50 seen
Member No. 47 of the 100 free films in 2015 club. 35 seen, 65 to go.
Member No. 47 of the 100 free films in 2014 club. 72 seen.
Member No. 47 of the 100 free films in 2013 club. 70 seen.
Member No. 47 of the 100 free films in 2012 club. 69 seen.
Member No. 47 of the 100 free films in 2011 club. 60 seen.
free films in 2010 30 seen.
Re: Times plus membership problems
I live chatted about 3 weeks ago and they said they'd chase up the voucher and I should get back in touch with them in 28 days.
I cancelled my subscription recently so a discount off my membership would be no good.
Good luck. Has anyone else got there's?
I cancelled my subscription recently so a discount off my membership would be no good.
Good luck. Has anyone else got there's?
Member No. 35 of the "100 free films in 2021" club 2 down 98 to go
(Hopefully I can beat last years 12! Unlikely to beat 2013’s 91)
2021: A Quiet Place 2 8.5/10
2020: Little Women, Richard Jewell 8.5/10
2019: Wild Rose, Shazam!, Avengers, Eighth Grade, Shaun the Sheep, The Farewell 9/10
2018: Coco, Three Billboards, Missouri, Avengers, MI: Fallout, Quiet Place, Stan & Ollie - 9/10
2017: Paddington 2 10/10
2016: Sing Street, Hunt for the Wilderpeople, I, Daniel Blake, Sully 10/10
2015: Star Wars, Whiplash, Ex Machina, Minions - 9.5/10
2014: Pride, The Imitation Game 10/10
2013: Good Vibrations, Song for Marion, Alan Partridge, Captain Phillips - 9.5/10
2012: Muppets, Untouchable, Argo 10/10
2011: ROTPOTA, The Artist, Mi4 - 9.5/10
2010: Kick Ass, Toy Story 3 - 9.5/10
2009: Up 10/10
LOVE FMUK https://youtu.be/62YY4trpDEY
(Hopefully I can beat last years 12! Unlikely to beat 2013’s 91)
2021: A Quiet Place 2 8.5/10
2020: Little Women, Richard Jewell 8.5/10
2019: Wild Rose, Shazam!, Avengers, Eighth Grade, Shaun the Sheep, The Farewell 9/10
2018: Coco, Three Billboards, Missouri, Avengers, MI: Fallout, Quiet Place, Stan & Ollie - 9/10
2017: Paddington 2 10/10
2016: Sing Street, Hunt for the Wilderpeople, I, Daniel Blake, Sully 10/10
2015: Star Wars, Whiplash, Ex Machina, Minions - 9.5/10
2014: Pride, The Imitation Game 10/10
2013: Good Vibrations, Song for Marion, Alan Partridge, Captain Phillips - 9.5/10
2012: Muppets, Untouchable, Argo 10/10
2011: ROTPOTA, The Artist, Mi4 - 9.5/10
2010: Kick Ass, Toy Story 3 - 9.5/10
2009: Up 10/10
LOVE FMUK https://youtu.be/62YY4trpDEY
Re: Times plus membership problems
I'm still waiting after over two years now! Have conversed with them and been promised at least five times now! Bunch of liars.
Member No. 49 of the "100 free films in 2017" club. 20 different films seen.
Member No. 49 of the "100 free films in 2016" club. 93 different films seen.
Member No. 49 of the "100 free films in 2015" club. 132 different films seen
Member No. 49 of the "100 free films in 2014" club. 128 different films seen
Member No. 49 of the "100 free films in 2013" club. 125 different films seen
Member No. 49 of the "100 free films in 2012" club. 128 different films seen
Member No. 49 of the "100 free films in 2011" club. 120 different films seen
Cineworld Unlimited is cheating! ;-)
Sometimes I sits and thinks....and sometimes I just sits.
Member No. 49 of the "100 free films in 2016" club. 93 different films seen.
Member No. 49 of the "100 free films in 2015" club. 132 different films seen
Member No. 49 of the "100 free films in 2014" club. 128 different films seen
Member No. 49 of the "100 free films in 2013" club. 125 different films seen
Member No. 49 of the "100 free films in 2012" club. 128 different films seen
Member No. 49 of the "100 free films in 2011" club. 120 different films seen
Cineworld Unlimited is cheating! ;-)
Sometimes I sits and thinks....and sometimes I just sits.
- LiteupLee
- The Fifth Element
- Posts: 803
- Joined: Tue Apr 06, 2010 6:49 pm
- Old post count: 0
- Preferred Cinemas: Liverpool,Cheshire Oaks, Manchester
- I have tickets for: The radiator
Re: Times plus membership problems
Wonder which is best, trade standards or ombudsman? Am seriously thinking of doing it. I know it's only a £10 voucher, but why should they get away with it?
Nobody's perfect!!!
Member No. 47 of the 100 free films in 2017 club.
Member No. 47 of the 100 free films in 2016 club. 50 seen
Member No. 47 of the 100 free films in 2015 club. 35 seen, 65 to go.
Member No. 47 of the 100 free films in 2014 club. 72 seen.
Member No. 47 of the 100 free films in 2013 club. 70 seen.
Member No. 47 of the 100 free films in 2012 club. 69 seen.
Member No. 47 of the 100 free films in 2011 club. 60 seen.
free films in 2010 30 seen.
Member No. 47 of the 100 free films in 2017 club.
Member No. 47 of the 100 free films in 2016 club. 50 seen
Member No. 47 of the 100 free films in 2015 club. 35 seen, 65 to go.
Member No. 47 of the 100 free films in 2014 club. 72 seen.
Member No. 47 of the 100 free films in 2013 club. 70 seen.
Member No. 47 of the 100 free films in 2012 club. 69 seen.
Member No. 47 of the 100 free films in 2011 club. 60 seen.
free films in 2010 30 seen.
- akh43
- Se7en
- Posts: 2575
- Joined: Sun Aug 02, 2009 10:52 am
- Old post count: 0
- Preferred Cinemas: Trafford Centre, Lowry, Didsbury, Showcase, Printworks, Stockport
- Location: manchester
Re: Times plus membership problems
Same here, despite raising it with them twice still waiting for the voucher, like yogi I have now cancelled my membership Not good that so many have not received. Has anyone actually received theirs?LiteupLee wrote:Has anyone had any problems getting vouchers that was part of the deal when signing up? We were supposed to recieve a £10 Amazon voucher when we signed up, but after 4 months, we still can't get the voucher.
Speaking on live chat today with them, they strongly advised to take £10 credit off our next subscription instead of the Amazon voucher.
Anyone else having the same problem?
Maybe we need to get together and report.
Member 53 of the "100 free films in 2024" - 13 seen - 87 to go - 2 booked
Hopefully this year we will get more free Manchester screenings as they are rare as hen's teeth nowadays
Hoping to beat my 2023 total of 31
Want to see in 2024: Planet of the Apes, Quiet Place 3, Despicable me 4, Deadpool 3
2020, 21, 22, 23 & 24 seen list viewtopic.php?f=4&t=36971#p406224[/color]
Cinemas in order of preference: Lowry, Trafford Centre, Great Northern (AMC), Printworks, Didsbury
2011- 69 films seen
2012- nearly made it my total was 90 + 3 theatre, 1 concert
2013 - 107 + 4 concerts 2
2014 - 95 - almost there
2015 - 97 - almost there again
2016 - 95
2017 - 87
2018 - 66
2019 - 77
2020 - 17
2021 - 30
2022 - 70
2023 - 31
2024 - 12
Hopefully this year we will get more free Manchester screenings as they are rare as hen's teeth nowadays
Hoping to beat my 2023 total of 31
Want to see in 2024: Planet of the Apes, Quiet Place 3, Despicable me 4, Deadpool 3
2020, 21, 22, 23 & 24 seen list viewtopic.php?f=4&t=36971#p406224[/color]
Cinemas in order of preference: Lowry, Trafford Centre, Great Northern (AMC), Printworks, Didsbury
2011- 69 films seen
2012- nearly made it my total was 90 + 3 theatre, 1 concert
2013 - 107 + 4 concerts 2
2014 - 95 - almost there
2015 - 97 - almost there again
2016 - 95
2017 - 87
2018 - 66
2019 - 77
2020 - 17
2021 - 30
2022 - 70
2023 - 31
2024 - 12
- LiteupLee
- The Fifth Element
- Posts: 803
- Joined: Tue Apr 06, 2010 6:49 pm
- Old post count: 0
- Preferred Cinemas: Liverpool,Cheshire Oaks, Manchester
- I have tickets for: The radiator
Re: Times plus membership problems
That's what I was thinking akh43. If there was quite a few people with the same complaint, then a complaint could be made elsewhere
Nobody's perfect!!!
Member No. 47 of the 100 free films in 2017 club.
Member No. 47 of the 100 free films in 2016 club. 50 seen
Member No. 47 of the 100 free films in 2015 club. 35 seen, 65 to go.
Member No. 47 of the 100 free films in 2014 club. 72 seen.
Member No. 47 of the 100 free films in 2013 club. 70 seen.
Member No. 47 of the 100 free films in 2012 club. 69 seen.
Member No. 47 of the 100 free films in 2011 club. 60 seen.
free films in 2010 30 seen.
Member No. 47 of the 100 free films in 2017 club.
Member No. 47 of the 100 free films in 2016 club. 50 seen
Member No. 47 of the 100 free films in 2015 club. 35 seen, 65 to go.
Member No. 47 of the 100 free films in 2014 club. 72 seen.
Member No. 47 of the 100 free films in 2013 club. 70 seen.
Member No. 47 of the 100 free films in 2012 club. 69 seen.
Member No. 47 of the 100 free films in 2011 club. 60 seen.
free films in 2010 30 seen.
- Betty Botter
- The Sixth Sense
- Posts: 1338
- Joined: Fri Aug 05, 2011 5:32 pm
- Old post count: 0
- Preferred Cinemas: Trafford Centre, Lowry, The Printworks, Gt Northern, Didsbury, Belle Vue, Altrincham
Re: Times plus membership problems
I've not received my £10 Amazon voucher either despite four phone calls. Just been told "I can advise that you will receive your voucher within the next 14 days at maximum."
Member No. 4 of the "100 free films in 2023" club. 12 seen 88 to go
Member No. 4 of the "100 free films in 2022" club. 80 seen
Member No. 4 of the "100 free films in 2021" club. 25 seen
Member No. 4 of the "100 free films in 2020" club. 19 seen
Member No. 4 of the "100 free films in 2019" club. 100 seen
Member No. 4 of the "100 free films in 2018" club. 58 seen
Member No. 4 of the "100 free films in 2017" club. 56 seen
Member No. 4 of the "100 free films in 2016" club. 85 seen
Member No. 4 of the "100 free films in 2015" club. 101 seen
Member No. 4 of the "100 free films in 2014" club. 102 seen
Member No. 4 of the "100 free films in 2013" club. 102 seen
2012 - 83 seen!
2011 - 53 seen!
Member No. 4 of the "100 free films in 2022" club. 80 seen
Member No. 4 of the "100 free films in 2021" club. 25 seen
Member No. 4 of the "100 free films in 2020" club. 19 seen
Member No. 4 of the "100 free films in 2019" club. 100 seen
Member No. 4 of the "100 free films in 2018" club. 58 seen
Member No. 4 of the "100 free films in 2017" club. 56 seen
Member No. 4 of the "100 free films in 2016" club. 85 seen
Member No. 4 of the "100 free films in 2015" club. 101 seen
Member No. 4 of the "100 free films in 2014" club. 102 seen
Member No. 4 of the "100 free films in 2013" club. 102 seen
2012 - 83 seen!
2011 - 53 seen!
Re: Times plus membership problems
What about writing to the Consumer Editor (or similar) at The Times? Some time back some readers had problems with a Guardian offer (nothing to do with subscriptions but an item that was specially offered and specially priced to readers). A reader had problems with his order and wrote to the Guardian Saturday consumer advice column -- so it named and shamed the Guardian. Naturally they responded immediately. Or you might write to a rival newspaper consumer advice column and they might try to find out what is going on! Might be worth a try????
Member No. 11 of the "100 free films in 2019" club -- 25 seen.
Member No. 11 of the "100 free films in 2018" club -- 23 seen.
Member No. 11 of the "100 free films in 2017" club -- 41 seen.
Member No. 11 of the "100 free films in 2016" club -- 50 seen.
Member No. 11 of the "100 free films in 2015" club -- 77 seen.
Member No. 11 of the "100 free films in 2014" club -- 66 seen.
Member No. 11 of the "100 free films in 2013" club-- 91 seen.
Member No. 11 of the "100 free films in 2012" club--113 seen.
Member No. 11 of the "100 free films in 2011" club--116 seen.
Member No. 11 of the "100 free films in 2018" club -- 23 seen.
Member No. 11 of the "100 free films in 2017" club -- 41 seen.
Member No. 11 of the "100 free films in 2016" club -- 50 seen.
Member No. 11 of the "100 free films in 2015" club -- 77 seen.
Member No. 11 of the "100 free films in 2014" club -- 66 seen.
Member No. 11 of the "100 free films in 2013" club-- 91 seen.
Member No. 11 of the "100 free films in 2012" club--113 seen.
Member No. 11 of the "100 free films in 2011" club--116 seen.
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- Se7en
- Posts: 4185
- Joined: Thu Apr 15, 2010 7:24 am
- Old post count: 0
- Preferred Cinemas: Islington Vue, Holloway, Central London
Re: Times plus membership problems
That's pants.
I recently cancelled my Times subscription, I had a few problems with them, ie I complained to them about something, the guy said he'd get back to me, but instead of mailing me, he emailed my mother. I then complained further as he gave 'my mother' a number to ring but no one responded to voicemail. I then emailed the complaint, no response.
When I cancelled, I was asked why, I gave the above reason and that their journalists seemed to have been transferred The Sun. The guy wasn't interested about the poor customer service.
I subscribed to The Telegraph and they gave me £50 online voucher, it didn't come as fast as I thought it would, they quickly apologised and sent it.
I recently cancelled my Times subscription, I had a few problems with them, ie I complained to them about something, the guy said he'd get back to me, but instead of mailing me, he emailed my mother. I then complained further as he gave 'my mother' a number to ring but no one responded to voicemail. I then emailed the complaint, no response.
When I cancelled, I was asked why, I gave the above reason and that their journalists seemed to have been transferred The Sun. The guy wasn't interested about the poor customer service.
I subscribed to The Telegraph and they gave me £50 online voucher, it didn't come as fast as I thought it would, they quickly apologised and sent it.
-
- Se7en
- Posts: 4185
- Joined: Thu Apr 15, 2010 7:24 am
- Old post count: 0
- Preferred Cinemas: Islington Vue, Holloway, Central London
Re: Times plus membership problems
That's pants.
I recently cancelled my Times subscription, I had a few problems with them, ie I complained to them about something, the guy said he'd get back to me, but instead of mailing me, he emailed my mother. I then complained further as he gave 'my mother' a number to ring but no one responded to voicemail. I then emailed the complaint, no response.
When I cancelled, I was asked why, I gave the above reason and that their journalists seemed to have been transferred from The Sun. The guy wasn't interested about the poor customer service. He just said our journalists come and go. I thought go would be better.
I subscribed to The Telegraph and they gave me £50 online voucher, it didn't come as fast as I thought it would, they quickly apologised and sent it.
I recently cancelled my Times subscription, I had a few problems with them, ie I complained to them about something, the guy said he'd get back to me, but instead of mailing me, he emailed my mother. I then complained further as he gave 'my mother' a number to ring but no one responded to voicemail. I then emailed the complaint, no response.
When I cancelled, I was asked why, I gave the above reason and that their journalists seemed to have been transferred from The Sun. The guy wasn't interested about the poor customer service. He just said our journalists come and go. I thought go would be better.
I subscribed to The Telegraph and they gave me £50 online voucher, it didn't come as fast as I thought it would, they quickly apologised and sent it.