Not Receiving Email Alerts

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jmd1983

Re: Not Recieving Email Alerts

#41 Post by jmd1983 » Fri Nov 13, 2009 3:05 pm

I've tried everything from this topic. I read all topics (or mark as read) every time I log in, which is every few days. I received them after I just signed up to the forum here, but no longer.

Have unsubscribed and re-subscribed. They are not in my junk mail.

Not sure what else to do...

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Re: Not Recieving Email Alerts

#42 Post by AYBG » Fri Nov 13, 2009 6:08 pm

Some posts get moved from the Free Films board to another rather than deleted. The email notification system still requires users to read such posts, which is a pain but there's nothing I can do about it.

This is potentially the cause of your problem. Try marking the entire forum read by going to the board index and clicking "mark forums read" at the top left.
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Re: Not Recieving Email Alerts

#43 Post by jmd1983 » Sat Nov 14, 2009 12:36 pm

I always read everything on the entire forum (or mark as read)

received them again today though so maybe someone heard my prayer

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Re: Not Recieving Email Alerts

#44 Post by bevvy » Wed Nov 18, 2009 10:46 am

I got the free film one this morning but nothing about the concert (I am subscribed to the free theatre thread). Cuold this be because they were both posted in a short space of time?
Unfortunately, free theatre does not appear on the main page, so I am unlikely to just notice it if there is a new post when I am on the site anyway, as sometimes happens with the films.

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Re: Not Recieving Email Alerts

#45 Post by jmd1983 » Wed Nov 18, 2009 10:48 am

I received both this morning. Just unsubscribe and the subscribe again maybe?

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Re: Not Recieving Email Alerts

#46 Post by AYBG » Wed Nov 18, 2009 10:57 am

All your subscriptions are connected - the system works as usual - when you receive an email alert you won't receive any more until you have read any new posts in all your subscribed forums/threads

Check your subscriptions on the UCP to keep up to date with them:
http://www.fmuk.org.uk/forum/ucp.php?i= ... subscribed
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Re: Not Recieving Email Alerts

#47 Post by bevvy » Wed Nov 18, 2009 4:57 pm

jmd1983 wrote:I received both this morning. Just unsubscribe and the subscribe again maybe?
I have done as you say, so we shall see - but it is strange. I just got the one for the film at 9.52 . I then read that post - but no other alert came today except for the one for the next film.
As the theatre etc thing is under general discussion, will I still get an alert even if I am already on another part of that discussion board at the time? - I think that was where I was today when the film alert came through.
I'm anxious not to miss alerts for these other eventsas some of them have been really good and would have cost a lot more than a couple of cinema tickets (especially the Tower Festival and the things at the Indigo2)

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Re: Not Recieving Email Alerts

#48 Post by AYBG » Wed Nov 18, 2009 10:38 pm

As with all subscriptions, you'll get an alert whether or not you're on the board at the time

I'll look into putting the link in my previous post in the subscription email. It should be pretty handy for people in your position.
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Re: Not Recieving Email Alerts

#49 Post by bevvy » Sun Nov 22, 2009 12:23 am

Once again, I did not get an alert from the free concert/theatre thread, but I am getting all the free film ones ok. I am totally mystified by this :confused:

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Re: Not Recieving Email Alerts

#50 Post by Beate » Sun Nov 22, 2009 8:50 am

It was posted somewhere else first and then I had to merge it into the right thread but that shouldn't make a difference really...
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