Not Receiving Email Alerts

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moondance
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Re: Not Recieving Email Alerts

#61 Post by moondance » Wed Dec 09, 2009 11:55 am

My free films thread is sending emails ok now but in the past week my London free films thread has unsubscribed itself twice 8O

AYBG any thoughts on this?
Preferred cinemas:
Central London and North London as far north as the Hampstead Everyman including Picturehouse Hackney/Notting Hill Gate - but not Wood Green and North Finchley as they are just a bit too far.

moondance
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Re: Not Recieving Email Alerts

#62 Post by moondance » Mon Dec 21, 2009 10:25 am

moondance wrote:My free films thread is sending emails ok now but in the past week my London free films thread has unsubscribed itself twice 8O

AYBG any thoughts on this?
it has done it again :confused: am I the only one :blink:
Preferred cinemas:
Central London and North London as far north as the Hampstead Everyman including Picturehouse Hackney/Notting Hill Gate - but not Wood Green and North Finchley as they are just a bit too far.

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AYBG
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Re: Not Recieving Email Alerts

#63 Post by AYBG » Mon Dec 21, 2009 2:18 pm

Please remember to keep up to date with all your subscriptions every time you get an email.
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moondance
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Re: Not Recieving Email Alerts

#64 Post by moondance » Mon Dec 21, 2009 2:22 pm

AYBG wrote:Please remember to keep up to date with all your subscriptions every time you get an email.

I do that religiously - and guess what - I subscribed again this morning to London free films thread and received the free films email but not the London one. The free films works fine but I just looked on the London one and have had to subscribe yet again....... I double checked that I was subscribed as I did this morning - so lets see if it unsubscribes me again........
Preferred cinemas:
Central London and North London as far north as the Hampstead Everyman including Picturehouse Hackney/Notting Hill Gate - but not Wood Green and North Finchley as they are just a bit too far.

deancuk

Re: Not Recieving Email Alerts

#65 Post by deancuk » Tue Dec 22, 2009 12:17 pm

I'll throw my name in the hat too. I don't get email notifications any more. The last one I got was on Dec 2nd.

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soonforgotten
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Re: Not Recieving Email Alerts

#66 Post by soonforgotten » Sat Jan 09, 2010 1:40 am

I've stopped receiving notifications too. It still shows me as subscribed, though.
102 Different free films seen in 2010 plus 2 repeat viewings and a few tv show screenings... not too shabby. Thanks to everyone for their contributions here.

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Re: Not Recieving Email Alerts

#67 Post by chuichi » Mon Feb 22, 2010 2:16 pm

I'm having the same issue too!

I normally receive email alerts once a new post is on the free films board, but lately I'm not receiving anything at all!?

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Re: Not Recieving Email Alerts

#68 Post by hdaniel82 » Tue Feb 23, 2010 9:12 am

Yes I am also having the same issue. My subscriptions shows me as subscribed, but I didnt get any yesterday for the free films thread.
Preferred cinemas:
Weekdays: Central London (all West End), West India Quay, Greenwich O2, Vue Islington
Weekends: Greenwich (O2, Odeon, PH), Vue Stratford City, Stratford PH

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Re: Not Recieving Email Alerts

#69 Post by PeteYork » Tue Feb 23, 2010 1:24 pm

hdaniel82 wrote:Yes I am also having the same issue. My subscriptions shows me as subscribed, but I didnt get any yesterday for the free films thread.
When it happened to me, I unsubscribed from the forum / topic then resubscribed, which I think did the trick!! Worth a try maybe? :cross:
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Re: Not Recieving Email Alerts

#70 Post by AYBG » Tue Feb 23, 2010 2:45 pm

The most important thing is to remember how the forum coding requires that you read every subscribed post before it lets you get any more notifications. If you get an email but can't find the matching new topic or post in Free Films, it's worth looking for it elsewhere. For example today I got an email for a Banksy film, but it wasn't in Free Films. I looked on View New Posts (near the top right) and found it, moved to Film Discussion. If I hadn't found and read it I would've stopped receiving email alerts, which is a shame, but if you keep up you'll keep receiving email alerts. Sometimes, though, new posts such as duplicate codes are simply deleted - this doesn't affect your email alerts which should carry on as normal.

As a last resort, if you don't know where the post you need to read to continue receiving email alerts is, and preferably if you feel you've caught up with all the threads you want to read, you can click Mark Forums Read at the top of the board index. This will trick the board into thinking you've read everything including said notification post, and as long as you're still subscribed you should receive alerts again straight away.

This has never been a problem for me as, obviously, I keep up to date with as much as I can of the forum, but if you follow either of the tips above there shouldn't be an issue. For the majority of you, this is the solution (the rest might have problems with spam boxes but I can't help with that), so unless you've followed these steps and are still not receiving alerts I'd say it's rather pointless posting as if the board is broken.
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