I think it is worth sending another letter of complaint as that is silly of them to have not resolved the situation.Ms Thrifty wrote:All 3 financial organisations made stupid mistakes and failed to resolve them, too. The PO kept saying they had collected my direct debit but my bank kept saying they hadn't even requested the money, about 10 days after it was due for payment. So I got fed up, cancelled the DD and set up a standing order instead. The response I've belatedly received doesn't even address the issues and I don't want money, anyway - I just want them to operate my account properly and not waste my time!
The Diary Room
- tilly
- 9 1/2 Weeks

- Posts: 20142
- Joined: Sat Oct 03, 2009 8:35 am
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- Preferred Cinemas: Beckenham,croydon grants, central london,streatham, Wimbledon, shepherds bush,
- Location: London
Re: The Diary Room
Member 64 of the "100 free films in 2013" club. 25 seen 75 to go
Member 64 of the "100 free films in 2012" club. 27 seen 73 to go
Member 66 of the "100 free films in 2011" club. 24 seen 76 to go
Cinema preferences: beckenham, croydon grants, central London
streatham, Wimbledon, O2
and at as a last resort wandsworth and shepherds bush
Member 64 of the "100 free films in 2012" club. 27 seen 73 to go
Member 66 of the "100 free films in 2011" club. 24 seen 76 to go
Cinema preferences: beckenham, croydon grants, central London
streatham, Wimbledon, O2
and at as a last resort wandsworth and shepherds bush
- prettyxcool
- 8 1/2

- Posts: 9944
- Joined: Tue Aug 25, 2009 11:37 pm
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- Preferred Cinemas: Prefer all Central London, then Islington, Notting Hill, Whiteleys, Shepherd's Bush, Westfield, Holloway, Swiss Cottage, Clapham, WIQ, Greenwich 02, Surrey Quays, Fulham.
- Location: London
Re: The Diary Room
Thanks tilly! If I hear back today, I can cancel my other interview 
Member No. 17 of the "100 free films in 2019" club. 50 seen so far
My Movie Scores click here
2018 - 100 seen (9 premieres/Press) Also 2 Opera, 1 Netfix, 15 theatres, 2 concerts, 1 ballet)
2017 - 106 seen
2016 - 116 seen
2015 - 120 seen (16 premieres, 2 Gala Screenings). Also 3 theatres/shows, 2 concerts
2014 - 132 seen (26 premieres and 7 Gala Screenings). Also 18 misc. free events/concerts
2013 - 115 Seen (12 premieres). Also 6 theatres/shows, 5 concerts
2012 - 118 seen (23 premieres). Also 12 theatres/shows.
2011 - 133 seen
2010 - 105 seen
My Movie Scores click here
2018 - 100 seen (9 premieres/Press) Also 2 Opera, 1 Netfix, 15 theatres, 2 concerts, 1 ballet)
2017 - 106 seen
2016 - 116 seen
2015 - 120 seen (16 premieres, 2 Gala Screenings). Also 3 theatres/shows, 2 concerts
2014 - 132 seen (26 premieres and 7 Gala Screenings). Also 18 misc. free events/concerts
2013 - 115 Seen (12 premieres). Also 6 theatres/shows, 5 concerts
2012 - 118 seen (23 premieres). Also 12 theatres/shows.
2011 - 133 seen
2010 - 105 seen
-
Ms Thrifty
Re: The Diary Room
I will certainly have to write again; it's just the psyching myself up to do it - aargh!
- prettyxcool
- 8 1/2

- Posts: 9944
- Joined: Tue Aug 25, 2009 11:37 pm
- Old post count: 0
- Preferred Cinemas: Prefer all Central London, then Islington, Notting Hill, Whiteleys, Shepherd's Bush, Westfield, Holloway, Swiss Cottage, Clapham, WIQ, Greenwich 02, Surrey Quays, Fulham.
- Location: London
Re: The Diary Room
It is so time consuming, but I would definitely do it too - they need to know where they have gone wrong!Ms Thrifty wrote:I will certainly have to write again; it's just the psyching myself up to do it - aargh!
Member No. 17 of the "100 free films in 2019" club. 50 seen so far
My Movie Scores click here
2018 - 100 seen (9 premieres/Press) Also 2 Opera, 1 Netfix, 15 theatres, 2 concerts, 1 ballet)
2017 - 106 seen
2016 - 116 seen
2015 - 120 seen (16 premieres, 2 Gala Screenings). Also 3 theatres/shows, 2 concerts
2014 - 132 seen (26 premieres and 7 Gala Screenings). Also 18 misc. free events/concerts
2013 - 115 Seen (12 premieres). Also 6 theatres/shows, 5 concerts
2012 - 118 seen (23 premieres). Also 12 theatres/shows.
2011 - 133 seen
2010 - 105 seen
My Movie Scores click here
2018 - 100 seen (9 premieres/Press) Also 2 Opera, 1 Netfix, 15 theatres, 2 concerts, 1 ballet)
2017 - 106 seen
2016 - 116 seen
2015 - 120 seen (16 premieres, 2 Gala Screenings). Also 3 theatres/shows, 2 concerts
2014 - 132 seen (26 premieres and 7 Gala Screenings). Also 18 misc. free events/concerts
2013 - 115 Seen (12 premieres). Also 6 theatres/shows, 5 concerts
2012 - 118 seen (23 premieres). Also 12 theatres/shows.
2011 - 133 seen
2010 - 105 seen
- tilly
- 9 1/2 Weeks

- Posts: 20142
- Joined: Sat Oct 03, 2009 8:35 am
- Old post count: 0
- Preferred Cinemas: Beckenham,croydon grants, central london,streatham, Wimbledon, shepherds bush,
- Location: London
Re: The Diary Room
prettyxcool wrote:Thanks tilly! If I hear back today, I can cancel my other interview
Member 64 of the "100 free films in 2013" club. 25 seen 75 to go
Member 64 of the "100 free films in 2012" club. 27 seen 73 to go
Member 66 of the "100 free films in 2011" club. 24 seen 76 to go
Cinema preferences: beckenham, croydon grants, central London
streatham, Wimbledon, O2
and at as a last resort wandsworth and shepherds bush
Member 64 of the "100 free films in 2012" club. 27 seen 73 to go
Member 66 of the "100 free films in 2011" club. 24 seen 76 to go
Cinema preferences: beckenham, croydon grants, central London
streatham, Wimbledon, O2
and at as a last resort wandsworth and shepherds bush
- tilly
- 9 1/2 Weeks

- Posts: 20142
- Joined: Sat Oct 03, 2009 8:35 am
- Old post count: 0
- Preferred Cinemas: Beckenham,croydon grants, central london,streatham, Wimbledon, shepherds bush,
- Location: London
Re: The Diary Room
It is not the money but the principle of the matter so maybe seeing their letters may prompt you to send in another letter.
Member 64 of the "100 free films in 2013" club. 25 seen 75 to go
Member 64 of the "100 free films in 2012" club. 27 seen 73 to go
Member 66 of the "100 free films in 2011" club. 24 seen 76 to go
Cinema preferences: beckenham, croydon grants, central London
streatham, Wimbledon, O2
and at as a last resort wandsworth and shepherds bush
Member 64 of the "100 free films in 2012" club. 27 seen 73 to go
Member 66 of the "100 free films in 2011" club. 24 seen 76 to go
Cinema preferences: beckenham, croydon grants, central London
streatham, Wimbledon, O2
and at as a last resort wandsworth and shepherds bush
-
Ms Thrifty
Re: The Diary Room
Sometimes complaining about poor service seems like a full-time occupation...
- tilly
- 9 1/2 Weeks

- Posts: 20142
- Joined: Sat Oct 03, 2009 8:35 am
- Old post count: 0
- Preferred Cinemas: Beckenham,croydon grants, central london,streatham, Wimbledon, shepherds bush,
- Location: London
Re: The Diary Room
True it is a hassle but worth it
Member 64 of the "100 free films in 2013" club. 25 seen 75 to go
Member 64 of the "100 free films in 2012" club. 27 seen 73 to go
Member 66 of the "100 free films in 2011" club. 24 seen 76 to go
Cinema preferences: beckenham, croydon grants, central London
streatham, Wimbledon, O2
and at as a last resort wandsworth and shepherds bush
Member 64 of the "100 free films in 2012" club. 27 seen 73 to go
Member 66 of the "100 free films in 2011" club. 24 seen 76 to go
Cinema preferences: beckenham, croydon grants, central London
streatham, Wimbledon, O2
and at as a last resort wandsworth and shepherds bush
- weliveandbreathewords
- Se7en

- Posts: 2803
- Joined: Thu Aug 26, 2010 9:24 am
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- Preferred Cinemas: Any Birmingham
- Location: Birmingham
Re: The Diary Room
Currently sat in odeon birmingham ready for true grit
premier seats woot! Any other FMUKers here? AND can anyone tell me how long it is please? :)
Shadowhunters: Looking better in black than the widows of our enemies since 1234.
I am, after all, what you made me.
Formerly known as rawr_xoxo
Member No. 48 of the "100 free films in 2015" club. 35 SEEN!
Member No. 48 of the "100 free films in 2014" club. 34 SEEN!
Member No. 48 of the "100 free films in 2013" club. 120 SEEN!
Member No. 48 of the "100 free films in 2012" club. 111 SEEN.
Member No. 48 of the "100 free films in 2011" club. 77 SEEN.
I will be seeing:
I am, after all, what you made me.
Formerly known as rawr_xoxo
Member No. 48 of the "100 free films in 2015" club. 35 SEEN!
Member No. 48 of the "100 free films in 2014" club. 34 SEEN!
Member No. 48 of the "100 free films in 2013" club. 120 SEEN!
Member No. 48 of the "100 free films in 2012" club. 111 SEEN.
Member No. 48 of the "100 free films in 2011" club. 77 SEEN.
I will be seeing:
- weirdfilms33
- The Sixth Sense

- Posts: 1433
- Joined: Mon Aug 17, 2009 8:09 pm
- Old post count: 0
- Preferred Cinemas: Anything in central or South London
- Contact:
Re: The Diary Room
I'm not there but it's 110 minutes long.rawr_xoxo wrote:Currently sat in odeon birmingham ready for true gritpremier seats woot! Any other FMUKers here? AND can anyone tell me how long it is please? :)
Go ahead, make my day - by visiting my blog: http://jacobthehobnob.wordpress.com/
Member number 33 of the "100 free films in 2012" club. I saw 32, which is rather delightful.. I beat Mr. Glass on free films but he narrowly inched me out on total films seen.
Member number 33 of the "100 free films in 2011" club. I saw 20, interestingly enough. My more realistic target was to see more free films than TheyCallMeMrGlass. I lost.
Member number 33 of the "100 free films in 2012" club. I saw 32, which is rather delightful.. I beat Mr. Glass on free films but he narrowly inched me out on total films seen.
Member number 33 of the "100 free films in 2011" club. I saw 20, interestingly enough. My more realistic target was to see more free films than TheyCallMeMrGlass. I lost.