Dear Sir/Madama_person wrote: You need Beate to write you a letter, that's what it is!!!
With all due respect but "sorry you couldn't make it" is not the answer I was expecting. It was not my fault I did not make the screening. If I had been informed of the screening a little earlier than 55 minutes into the film, I would have made it fine! So seeing as me missing this film is entirely due to your late notice, I think the appropriate reaction is to offer me two complimentary vouchers for another film to make up for this lapse in proper customer service.
Kind regards
andrews












