The Diary Room

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tilly
9 1/2 Weeks
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Re: The Diary Room

#4501 Post by tilly » Tue Jan 11, 2011 10:59 pm

:bighug: to a_person. Hope everything ok?!
Member 64 of the "100 free films in 2013" club. 25 seen 75 to go
Member 64 of the "100 free films in 2012" club. 27 seen 73 to go
Member 66 of the "100 free films in 2011" club. 24 seen 76 to go





Cinema preferences: beckenham, croydon grants, central London
streatham, Wimbledon, O2
and at as a last resort wandsworth and shepherds bush

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a_person
8 1/2
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Re: The Diary Room

#4502 Post by a_person » Tue Jan 11, 2011 11:54 pm

thanks tilly. :bighug:

It would have been if I got to leave work on time just for once in my life.
Member No. 2 of the "100 free films in 2015" club. 3 seen, 97 to go!
Realistic target: 5

Preferred cinema list:
1) Cineworld: West India Quays or Greenwich, 02, Vue Westfield - Stratford City or Picturehouse Stratford
2) Picturehouse Greenwich
3) Any central London cinema including Islington (excluding Shepherd's Bush, and Whiteleys unless it's some super duper cool film)
4) Odeon Greenwich or Odeon Surrey Quays

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tilly
9 1/2 Weeks
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Re: The Diary Room

#4503 Post by tilly » Wed Jan 12, 2011 5:36 am

Well hope you managed to write up those reports so that you don't have to work late anymore.
Member 64 of the "100 free films in 2013" club. 25 seen 75 to go
Member 64 of the "100 free films in 2012" club. 27 seen 73 to go
Member 66 of the "100 free films in 2011" club. 24 seen 76 to go





Cinema preferences: beckenham, croydon grants, central London
streatham, Wimbledon, O2
and at as a last resort wandsworth and shepherds bush

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a_person
8 1/2
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Location: London

Re: The Diary Room

#4504 Post by a_person » Wed Jan 12, 2011 9:07 am

Well today I'm hoping to leave early :cross:
Member No. 2 of the "100 free films in 2015" club. 3 seen, 97 to go!
Realistic target: 5

Preferred cinema list:
1) Cineworld: West India Quays or Greenwich, 02, Vue Westfield - Stratford City or Picturehouse Stratford
2) Picturehouse Greenwich
3) Any central London cinema including Islington (excluding Shepherd's Bush, and Whiteleys unless it's some super duper cool film)
4) Odeon Greenwich or Odeon Surrey Quays

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tilly
9 1/2 Weeks
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Location: London

Re: The Diary Room

#4505 Post by tilly » Wed Jan 12, 2011 9:59 am

:cross: for today!
Member 64 of the "100 free films in 2013" club. 25 seen 75 to go
Member 64 of the "100 free films in 2012" club. 27 seen 73 to go
Member 66 of the "100 free films in 2011" club. 24 seen 76 to go





Cinema preferences: beckenham, croydon grants, central London
streatham, Wimbledon, O2
and at as a last resort wandsworth and shepherds bush

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a_person
8 1/2
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Preferred Cinemas: West India Quays,Cineworld Greenwich, Vue Stratford Westfield then Central London.
Location: London

Re: The Diary Room

#4506 Post by a_person » Wed Jan 12, 2011 11:28 am

thanks tilly :bighug:
Member No. 2 of the "100 free films in 2015" club. 3 seen, 97 to go!
Realistic target: 5

Preferred cinema list:
1) Cineworld: West India Quays or Greenwich, 02, Vue Westfield - Stratford City or Picturehouse Stratford
2) Picturehouse Greenwich
3) Any central London cinema including Islington (excluding Shepherd's Bush, and Whiteleys unless it's some super duper cool film)
4) Odeon Greenwich or Odeon Surrey Quays

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Preston1990
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Preferred Cinemas: In order of preference - Metrocentre Gateshead, Silverlink, Newcastle, Tyneside Cinema, Boldon.
I have tickets for: What to Expect When You are Expecting.
Location: North East

Re: The Diary Room

#4507 Post by Preston1990 » Wed Jan 12, 2011 1:29 pm

I was having a bit of a chat with Andrews and Spanner last night at "The Fighter" screening before the film started.

They reminded me about the email I'd sent to various parties about the aborted Tron screening in mid December, and that I'd promised to update everyone who was interested. So here goes:

If you are not interested in the outcome, look away now. :mrgreen:

No-one else responded apart from the Odeon but I did receive a nice email from them as follows:

Dear Complaining FMUKer,

I am in receipt of your email regarding your visit to us at ODEON Silverlink. Whenever our guests are unsatisfied with our service it is disappointing as we do endeavour to make every visit enjoyable

I apologise for the dissatisfaction you experienced during your visit. Unfortunately we can sometimes experience technical difficulties and on a few occasions we have been forced to cancel performances at short notice. If this happens we will always try to offer compensation to those guests affected with either a refund or a guest pass to watch a film at another time. On this occassion I fully understand your frustration regarding the restrictions on the guest passes you were issued, therefore I would like to offer you a further 4 guest passes which you can use for newly released films. Along with the guest passes I would like to offer you and your family 2 film food combo's for you to enjoy on your next visit.

Please let me know if you would like the passes and film food voucher posted to you or if you would like to organise your next visit with me personally.

Thank you for bringing your concern to our attention and please be assured that we value your comments as much as your custom.

If during a visit you have any concerns please inform the Duty Manager who will be happy to help resolve your concern immediately. I hope that you continue to visit us again at ODEON Silverlink and that your next visit is an enjoyable one.

Sincerely

O D Onbod
Cinema Manager


Obviously, I snapped their hands off and now have the passes (with no expiry dates) and the food offer letter thing tucked away for future use. Best thing is that passes are not restricted to the Silverlink so can be used for any screenings (including brand new releases) in the IMAX at the Metrocentre. Yay!

Not being a great snacker whilst I watch films, I'm not exactly sure what a "food film combo" actually is. They may be really nice, and we will definately get them - maybe to eat in the car on the way home. But don't you think the actual phrase "food film combo's" sounds dreadful? :D
Last edited by Preston1990 on Wed Jan 12, 2011 1:39 pm, edited 1 time in total.

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weliveandbreathewords
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Re: The Diary Room

#4508 Post by weliveandbreathewords » Wed Jan 12, 2011 1:35 pm

A food film combo usually consists of a soft drink and popcorn/hot dog/ nachos ;)

And very well done on your complaint spoils!
;D
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I am, after all, what you made me.
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Member No. 48 of the "100 free films in 2015" club. 35 SEEN!
Member No. 48 of the "100 free films in 2014" club. 34 SEEN!
Member No. 48 of the "100 free films in 2013" club. 120 SEEN!
Member No. 48 of the "100 free films in 2012" club. 111 SEEN.
Member No. 48 of the "100 free films in 2011" club. 77 SEEN.

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Beate
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Re: The Diary Room

#4509 Post by Beate » Wed Jan 12, 2011 1:39 pm

Yeah, especially with the wrong apostrophe! Well done on the voucher front though!
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valda
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Re: The Diary Room

#4510 Post by valda » Wed Jan 12, 2011 1:42 pm

Talking of complaints, I won a DVD and a T-shirt in November and still have not recieved it. I've emailed twice, got one reply and don't know what to do now. Any ideas?
preferred locations Shepherds Bush, Westfield, Notting Hill, Central London, Wimbledon, Islington, Wandsworth thanks

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