prettyxcool wrote:Got a reply from Vue to my complaint:
Stingy!!Thank you for your e-mail.
I am sorry to learn of the lighting issues experienced during the Sky Rewards performances that you have attended previously, and also of the seemingly-diminished level of customer service experienced during your visits. I would like to assure you that all of your comments will be addressed with the cinema's management team for internal investigation into any staff-training issues to be rectified as necessary.
As a gesture of goodwill and by way of apology, I would like to offer you a £5 Gift Card - which can be used to go towards, or make in full, purchases of food, drinks and/or tickets inside any Vue cinema - to go towards your next visit to Vue. If you could please reply to this e-mail with your full postal address, I will arrange for this Gift Card to be sent to you as quickly as I can.
Kind Regards,
Paul
£5 gift token -- Exactly what I got from Islington Vue last time I complained. Miserly morons. Won't get any pa*d business from us in future.



of the "100 free films in 2014" club,1 seen



