Music Concerts/Gigs

Chat about anything
Post Reply
Message
Author
bobsters

Re: Music Concerts/Gigs

#611 Post by bobsters » Sun Apr 15, 2012 11:35 am

Anyone had experience in getting ticketmaster refunds? I got 3 tickets for an event at the London O2 next sunday for £160. Its an Indian show and the event had 2 artists - 1 super famous one, and 1 not so famous. The super famous one just announced on his twitter that he's pulling out - but ticketmaster say the event is not cancelled therefore no refund! Am furious .. the tickets are worth nowhere near £160 if he's not there. What should I do ?? :(
Top
User avatar
valda
8 1/2
8 1/2
Posts: 8050
Joined: Sat Jun 20, 2009 11:36 am
Old post count: 0
Preferred Cinemas: Westfield, Shepherds Bush,Central London, Swiss Cottage most London ones really
Location: london

Re: Music Concerts/Gigs

#612 Post by valda » Sun Apr 15, 2012 11:50 am

bobsters wrote:Anyone had experience in getting ticketmaster refunds? I got 3 tickets for an event at the London O2 next sunday for £160. Its an Indian show and the event had 2 artists - 1 super famous one, and 1 not so famous. The super famous one just announced on his twitter that he's pulling out - but ticketmaster say the event is not cancelled therefore no refund! Am furious .. the tickets are worth nowhere near £160 if he's not there. What should I do ?? :(

surely if you book for a bill with certain people playing, if the main artist drops out, then its not the same show that you booked for? Have you tried tweeting the O2?

Try asking on Money Saving Experts as they are pretty savvy on things like this. good luck
preferred locations Shepherds Bush, Westfield, Notting Hill, Central London, Wimbledon, Islington, Wandsworth thanks

Image
Image
Top
Legs

Re: Music Concerts/Gigs

#613 Post by Legs » Sun Apr 15, 2012 12:23 pm

bobsters wrote:Anyone had experience in getting ticketmaster refunds? I got 3 tickets for an event at the London O2 next sunday for £160. Its an Indian show and the event had 2 artists - 1 super famous one, and 1 not so famous. The super famous one just announced on his twitter that he's pulling out - but ticketmaster say the event is not cancelled therefore no refund! Am furious .. the tickets are worth nowhere near £160 if he's not there. What should I do ?? :(
I take it you pa*d by card. If you have no luck with ticketmaster you try claiming the money back using 'Section 75' if you pa*d by credit card or 'chargeback' if you pa*d with a visa or mastercard debit card. Hope that helps. Good Luck and let us know how you get any whichever route you take. :cross:
Top
bobsters

Re: Music Concerts/Gigs

#614 Post by bobsters » Sun Apr 15, 2012 3:59 pm

Thanks for the prompt advice valda and Legs! I pa*d by debit card, so I'll try to ask my bank about "chargeback".

I've also raised a complaint here: http://www.star.org.uk/consumeradvice/h ... plaintform

Ticketmaster are members of STAR and therefore are obligated to refund booking fees and the ticket's face value price when an event is cancelled, rescheduled or altered (according to this: http://money.uk.msn.com/blog/consumer-c ... 35e&_blg=6 )

I guess if none of this works out, then I'll be forced to use Ticketmaster's ticket resale program to try to resell these tickets (but they take a % of that sale, so I'm guaranteed to lose some money :( )
Top
User avatar
jcolombi
The Sixth Sense
The Sixth Sense
Posts: 1020
Joined: Tue Nov 01, 2011 3:46 pm
Old post count: 0
Preferred Cinemas: Coventry, Birmingham, Leamington
Location: Coventry

Re: Music Concerts/Gigs

#615 Post by jcolombi » Sun Apr 15, 2012 5:21 pm

I'm going to see a band called 'Hadouken' this evening, can't wait!
A horse walks into a bar and the bartender asks, "Why the long face?"


A pony walks into the bar and whispers, "I'll have a beer, please." The barkeeper asks, "Why are you whispering?".
"I'm a little hoarse."
Top
User avatar
weliveandbreathewords
Se7en
Se7en
Posts: 2803
Joined: Thu Aug 26, 2010 9:24 am
Old post count: 0
Preferred Cinemas: Any Birmingham
Location: Birmingham

Re: Music Concerts/Gigs

#616 Post by weliveandbreathewords » Sun Apr 15, 2012 5:45 pm

:O where at?? I love Hadouken!
Shadowhunters: Looking better in black than the widows of our enemies since 1234.
I am, after all, what you made me.
Formerly known as rawr_xoxo
Member No. 48 of the "100 free films in 2015" club. 35 SEEN!
Member No. 48 of the "100 free films in 2014" club. 34 SEEN!
Member No. 48 of the "100 free films in 2013" club. 120 SEEN!
Member No. 48 of the "100 free films in 2012" club. 111 SEEN.
Member No. 48 of the "100 free films in 2011" club. 77 SEEN.

I will be seeing:
Top
User avatar
jcolombi
The Sixth Sense
The Sixth Sense
Posts: 1020
Joined: Tue Nov 01, 2011 3:46 pm
Old post count: 0
Preferred Cinemas: Coventry, Birmingham, Leamington
Location: Coventry

Re: Music Concerts/Gigs

#617 Post by jcolombi » Sun Apr 15, 2012 7:05 pm

Portsmouth!

There are doing a uk tour!
A horse walks into a bar and the bartender asks, "Why the long face?"


A pony walks into the bar and whispers, "I'll have a beer, please." The barkeeper asks, "Why are you whispering?".
"I'm a little hoarse."
Top
User avatar
valda
8 1/2
8 1/2
Posts: 8050
Joined: Sat Jun 20, 2009 11:36 am
Old post count: 0
Preferred Cinemas: Westfield, Shepherds Bush,Central London, Swiss Cottage most London ones really
Location: london

Re: Music Concerts/Gigs

#618 Post by valda » Sun Apr 15, 2012 9:15 pm

bobsters wrote:Thanks for the prompt advice valda and Legs! I pa*d by debit card, so I'll try to ask my bank about "chargeback".

I've also raised a complaint here: http://www.star.org.uk/consumeradvice/h ... plaintform

Ticketmaster are members of STAR and therefore are obligated to refund booking fees and the ticket's face value price when an event is cancelled, rescheduled or altered (according to this: http://money.uk.msn.com/blog/consumer-c ... 35e&_blg=6 )

I guess if none of this works out, then I'll be forced to use Ticketmaster's ticket resale program to try to resell these tickets (but they take a % of that sale, so I'm guaranteed to lose some money :( )

Good luck and stick to your guns. The bill has substantially been altered, I would say :cross:

you could always look on Scarletmist to see if anyone is after tickets. bit of a long shot but you never know
preferred locations Shepherds Bush, Westfield, Notting Hill, Central London, Wimbledon, Islington, Wandsworth thanks

Image
Image
Top
User avatar
weirdfilms33
The Sixth Sense
The Sixth Sense
Posts: 1433
Joined: Mon Aug 17, 2009 8:09 pm
Old post count: 0
Preferred Cinemas: Anything in central or South London
Contact:
Contact weirdfilms33

Re: Music Concerts/Gigs

#619 Post by weirdfilms33 » Sun Apr 15, 2012 10:32 pm

Rush should be going on tour this autumn!!!!!!!!!!!!!!
Go ahead, make my day - by visiting my blog: http://jacobthehobnob.wordpress.com/

Member number 33 of the "100 free films in 2012" club. I saw 32, which is rather delightful.. I beat Mr. Glass on free films but he narrowly inched me out on total films seen.

Member number 33 of the "100 free films in 2011" club. I saw 20, interestingly enough. My more realistic target was to see more free films than TheyCallMeMrGlass. I lost.
Top
User avatar
jcolombi
The Sixth Sense
The Sixth Sense
Posts: 1020
Joined: Tue Nov 01, 2011 3:46 pm
Old post count: 0
Preferred Cinemas: Coventry, Birmingham, Leamington
Location: Coventry

Re: Music Concerts/Gigs

#620 Post by jcolombi » Mon Apr 16, 2012 4:14 pm

Rush are awesome!

Frank turner has just announced a tour! SO EXCITED!
A horse walks into a bar and the bartender asks, "Why the long face?"


A pony walks into the bar and whispers, "I'll have a beer, please." The barkeeper asks, "Why are you whispering?".
"I'm a little hoarse."
Top
Post Reply

Return to “General Discussion”