Thanks :) Shall deffo follow up since I do love a freebie - and mum and use them if they're for the O2 only. Or even better, I'll come to visit and take mum to the cinema which will mean everyone's happy. Anyone know if the free parking counts if you have free tickets?a_person wrote:I'm not sure about Sky responding but they do read it, I know that much.anakin wrote:Also found a customer feedback thing on Vue's website which I filled in... we shall see if either bothers responding!
Greenwich do respond, if they accept responsibility, they'll send you two Vue complimentary tickets. You'll probably have to follow up on those tickets though. They are quick to give their word and slow to deliver it (talking from experience here).
The Rebound
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anakin
- Se7en
- Posts: 2996
- Joined: Wed Jun 24, 2009 10:03 am
- Old post count: 0
- Preferred Cinemas: Central London, please
- Location: London, baby!
Re: The Rebound
"Oh, sweetheart, you don't need law school. Law school is for people who are boring and ugly and serious. And you, button, are none of those things." - Legally Blonde
Preferred cinemas: Most Central London, Finchley Road, Swiss Cottage, Islington, Holloway and West India Quay, Greenwich (O2 / Odeon only) or Stratford City if there is nothing else!
Seen free in 2012: Jan: Margin Call; J. Edgar; Like Crazy; Carnage; Young Adult. Feb: The Muppets; The Best Extotic Marigold Hotel; Safe House; Project X; Beginners. March: 21 Jump Street; We b*ght a Zoo; Wild Bill; John Carter; Wanderlust; Street Dance 2;The Hunger Games; [The King's Speech]. Apr: The Hunger Games; Battleship; Salmon Fishing in the Yemen. May: What To Expect When You're Expecting; MIB3. June: [We Will Rock You] July: Ted; Seeking a Friend for the End of the World; The Dark Knight Rises; Brave. Aug: The Bourne Legacy. Sept: Lawless
Preferred cinemas: Most Central London, Finchley Road, Swiss Cottage, Islington, Holloway and West India Quay, Greenwich (O2 / Odeon only) or Stratford City if there is nothing else!
Seen free in 2012: Jan: Margin Call; J. Edgar; Like Crazy; Carnage; Young Adult. Feb: The Muppets; The Best Extotic Marigold Hotel; Safe House; Project X; Beginners. March: 21 Jump Street; We b*ght a Zoo; Wild Bill; John Carter; Wanderlust; Street Dance 2;The Hunger Games; [The King's Speech]. Apr: The Hunger Games; Battleship; Salmon Fishing in the Yemen. May: What To Expect When You're Expecting; MIB3. June: [We Will Rock You] July: Ted; Seeking a Friend for the End of the World; The Dark Knight Rises; Brave. Aug: The Bourne Legacy. Sept: Lawless
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a_person
- 8 1/2
- Posts: 8542
- Joined: Fri Jun 19, 2009 5:13 pm
- Old post count: 90
- Preferred Cinemas: West India Quays,Cineworld Greenwich, Vue Stratford Westfield then Central London.
- Location: London
Re: The Rebound
Should do as they issue you a proper ticket. It's the ticket you need to take. Some of them get really anal about it when they see it's free and say it has to be a pa*d for ticket. I haven't ever claimed back money on the parking as it's quite a hassel and when a movies over, I just want to go.
Member No. 2 of the "100 free films in 2015" club. 3 seen, 97 to go!
Realistic target: 5
Preferred cinema list:
1) Cineworld: West India Quays or Greenwich, 02, Vue Westfield - Stratford City or Picturehouse Stratford
2) Picturehouse Greenwich
3) Any central London cinema including Islington (excluding Shepherd's Bush, and Whiteleys unless it's some super duper cool film)
4) Odeon Greenwich or Odeon Surrey Quays
Realistic target: 5
Preferred cinema list:
1) Cineworld: West India Quays or Greenwich, 02, Vue Westfield - Stratford City or Picturehouse Stratford
2) Picturehouse Greenwich
3) Any central London cinema including Islington (excluding Shepherd's Bush, and Whiteleys unless it's some super duper cool film)
4) Odeon Greenwich or Odeon Surrey Quays
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opas
- Phase IV
- Posts: 495
- Joined: Sat Jun 20, 2009 11:29 am
- Old post count: 157
- Preferred Cinemas: Central London (All West End), East London (WIQ, Stratford), North London (Islington), South East London (Greenwich, Surrey Quays), Cineworld Ilford and West London (Shepherds Bush, Whiteleys)
Re: The Rebound
My feedback email has just popped through.
a_person, Taken at Surrey Quays was an eventful first screening! I was there extremely early (for me!) that day as I had given myself extra time to get through the tunnel. Got there at 6pm and there were about 6-8 of us in the screen. They actually started the film just after 6.10 and I went to protest to the chatty security guard and he insisted that they were right to start the film at that time. The screen soon filled up with people walking in at 6.25 and finding that they had already missed the first 15 mins. I think the protesters were so vocal about it that they had to do something about it. Was annoying that the film was so delayed but it was the right thing to do. Only a handful of us had seen the beginning and it really is crucial for that film.
a_person, Taken at Surrey Quays was an eventful first screening! I was there extremely early (for me!) that day as I had given myself extra time to get through the tunnel. Got there at 6pm and there were about 6-8 of us in the screen. They actually started the film just after 6.10 and I went to protest to the chatty security guard and he insisted that they were right to start the film at that time. The screen soon filled up with people walking in at 6.25 and finding that they had already missed the first 15 mins. I think the protesters were so vocal about it that they had to do something about it. Was annoying that the film was so delayed but it was the right thing to do. Only a handful of us had seen the beginning and it really is crucial for that film.
Member No. 16 of the "100 free films in 2016" club
3 seen / 97 to go
41 films seen in 2015, 55 films seen in 2013, 72 free films seen in 2012
60 free films seen in 2011, 57 free films seen in 2010
51 free films seen in 2009, 47 free films seen in 2008
3 seen / 97 to go
41 films seen in 2015, 55 films seen in 2013, 72 free films seen in 2012
60 free films seen in 2011, 57 free films seen in 2010
51 free films seen in 2009, 47 free films seen in 2008
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Beate
- The Modfather (& Three-Time Prediction Master!)
- Posts: 22013
- Joined: Fri Jun 19, 2009 4:26 pm
- Old post count: 6588
- Preferred Cinemas: West India Quay, Greenwich, Surrey Quays + Central London (Vue Islington, Apollo, Odeon Covent Garden, Cine Haymarket, Leicester Sq/West End)
- Location: London
- Contact:
Re: The Rebound
That would have been a sh*te ending! Bet with you they had some test screenings and people told them so, so they altered the ending!alythonian wrote: Bizarrely I reviewed a trailer for this film about 6-9 months ago and the ending I saw wasn't the same as the film. In the one I saw she walked past a cafe and saw him sitting in the window with his big backpack and she kept on walking....
Member No. 1 of the "100 free films in 2020" club. 7 seen 
Member No. 1 of the "100 free films in 2009 - 2019" clubs. 826 seen 
Member No. 1 of the "104 free previews in 2008" club. 92 seen -
Beate
- The Modfather (& Three-Time Prediction Master!)
- Posts: 22013
- Joined: Fri Jun 19, 2009 4:26 pm
- Old post count: 6588
- Preferred Cinemas: West India Quay, Greenwich, Surrey Quays + Central London (Vue Islington, Apollo, Odeon Covent Garden, Cine Haymarket, Leicester Sq/West End)
- Location: London
- Contact:
Re: The Rebound
I am really happy though that you guys love the film as well and I haven't wasted anyone's time with my review!
Member No. 1 of the "100 free films in 2020" club. 7 seen Member No. 1 of the "100 free films in 2009 - 2019" clubs. 826 seen Member No. 1 of the "104 free previews in 2008" club. 92 seen -
alythonian
- Se7en
- Posts: 2385
- Joined: Wed Jul 01, 2009 8:15 pm
- Old post count: 19
- Preferred Cinemas: Edinburgh; Livingston; Dunfermline
- Location: Edinburgh
Re: The Rebound
Couldn't agree more.Beate wrote:That would have been a sh*te ending! Bet with you they had some test screenings and people told them so, so they altered the ending!alythonian wrote: Bizarrely I reviewed a trailer for this film about 6-9 months ago and the ending I saw wasn't the same as the film. In the one I saw she walked past a cafe and saw him sitting in the window with his big backpack and she kept on walking....
Alythonian
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jmbblue
- The Third Man
- Posts: 115
- Joined: Wed Feb 17, 2010 9:42 am
- Old post count: 0
- Preferred Cinemas: Gateshead, Boldon,Durham, Hartlepool, Sunderland, Middlesborough,Stockton
- I have tickets for: Hot Tub Time Machine
- Location: Durham
Re: The Rebound
I liked it - lovely chick flick on a rainy Sunday morning - quite full at the Metrocentre - CZJ looked really slim and fab at 40
Exactly as the synopsis described...
7/10
Exactly as the synopsis described...
7/10
jmbblue
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anakin
- Se7en
- Posts: 2996
- Joined: Wed Jun 24, 2009 10:03 am
- Old post count: 0
- Preferred Cinemas: Central London, please
- Location: London, baby!
Re: The Rebound
Just had this from Vue...:
Dear xxx, Thank you for your patience while this matter has been investigated. Please be aware it appears there was a communication error between Sky and ourselves and this resulted in some guests missing the start of the performance. I apologise for any disappointment that this may have caused you and as such would like for you to return to the cinema as my guests, please provide me with your postal address and I will arrange for two complimentary tickets to be sent to you. Kind regards, Customer Services
Yay!
Dear xxx, Thank you for your patience while this matter has been investigated. Please be aware it appears there was a communication error between Sky and ourselves and this resulted in some guests missing the start of the performance. I apologise for any disappointment that this may have caused you and as such would like for you to return to the cinema as my guests, please provide me with your postal address and I will arrange for two complimentary tickets to be sent to you. Kind regards, Customer Services
Yay!
"Oh, sweetheart, you don't need law school. Law school is for people who are boring and ugly and serious. And you, button, are none of those things." - Legally Blonde
Preferred cinemas: Most Central London, Finchley Road, Swiss Cottage, Islington, Holloway and West India Quay, Greenwich (O2 / Odeon only) or Stratford City if there is nothing else!
Seen free in 2012: Jan: Margin Call; J. Edgar; Like Crazy; Carnage; Young Adult. Feb: The Muppets; The Best Extotic Marigold Hotel; Safe House; Project X; Beginners. March: 21 Jump Street; We b*ght a Zoo; Wild Bill; John Carter; Wanderlust; Street Dance 2;The Hunger Games; [The King's Speech]. Apr: The Hunger Games; Battleship; Salmon Fishing in the Yemen. May: What To Expect When You're Expecting; MIB3. June: [We Will Rock You] July: Ted; Seeking a Friend for the End of the World; The Dark Knight Rises; Brave. Aug: The Bourne Legacy. Sept: Lawless
Preferred cinemas: Most Central London, Finchley Road, Swiss Cottage, Islington, Holloway and West India Quay, Greenwich (O2 / Odeon only) or Stratford City if there is nothing else!
Seen free in 2012: Jan: Margin Call; J. Edgar; Like Crazy; Carnage; Young Adult. Feb: The Muppets; The Best Extotic Marigold Hotel; Safe House; Project X; Beginners. March: 21 Jump Street; We b*ght a Zoo; Wild Bill; John Carter; Wanderlust; Street Dance 2;The Hunger Games; [The King's Speech]. Apr: The Hunger Games; Battleship; Salmon Fishing in the Yemen. May: What To Expect When You're Expecting; MIB3. June: [We Will Rock You] July: Ted; Seeking a Friend for the End of the World; The Dark Knight Rises; Brave. Aug: The Bourne Legacy. Sept: Lawless
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Beate
- The Modfather (& Three-Time Prediction Master!)
- Posts: 22013
- Joined: Fri Jun 19, 2009 4:26 pm
- Old post count: 6588
- Preferred Cinemas: West India Quay, Greenwich, Surrey Quays + Central London (Vue Islington, Apollo, Odeon Covent Garden, Cine Haymarket, Leicester Sq/West End)
- Location: London
- Contact:
Re: The Rebound
Oh! Me too! Yay! See, it pays to complain!
That's the one I got:
Thank you for your email. I apologise for any inconvenience or frustration you experienced during your recent visit to the cinema. Please be advised that due to some miscommunication, the film started earlier than it's scheduled start time. I would like to take this opportunity to invite you and friend back to the cinema as my guests. Please forward me your postal address and I will arrange for 2 complimentary tickets to be sent out to yourself. Once again, I apologise for any disappointment caused to yourself.
That's the one I got:
Thank you for your email. I apologise for any inconvenience or frustration you experienced during your recent visit to the cinema. Please be advised that due to some miscommunication, the film started earlier than it's scheduled start time. I would like to take this opportunity to invite you and friend back to the cinema as my guests. Please forward me your postal address and I will arrange for 2 complimentary tickets to be sent out to yourself. Once again, I apologise for any disappointment caused to yourself.
Member No. 1 of the "100 free films in 2020" club. 7 seen Member No. 1 of the "100 free films in 2009 - 2019" clubs. 826 seen Member No. 1 of the "104 free previews in 2008" club. 92 seen -
anakin
- Se7en
- Posts: 2996
- Joined: Wed Jun 24, 2009 10:03 am
- Old post count: 0
- Preferred Cinemas: Central London, please
- Location: London, baby!
Re: The Rebound
Wonder if we hear from Sky..? Doubt it. Hope they don't realise I'm not a subscriber and cancel my account haha!
"Oh, sweetheart, you don't need law school. Law school is for people who are boring and ugly and serious. And you, button, are none of those things." - Legally Blonde
Preferred cinemas: Most Central London, Finchley Road, Swiss Cottage, Islington, Holloway and West India Quay, Greenwich (O2 / Odeon only) or Stratford City if there is nothing else!
Seen free in 2012: Jan: Margin Call; J. Edgar; Like Crazy; Carnage; Young Adult. Feb: The Muppets; The Best Extotic Marigold Hotel; Safe House; Project X; Beginners. March: 21 Jump Street; We b*ght a Zoo; Wild Bill; John Carter; Wanderlust; Street Dance 2;The Hunger Games; [The King's Speech]. Apr: The Hunger Games; Battleship; Salmon Fishing in the Yemen. May: What To Expect When You're Expecting; MIB3. June: [We Will Rock You] July: Ted; Seeking a Friend for the End of the World; The Dark Knight Rises; Brave. Aug: The Bourne Legacy. Sept: Lawless
Preferred cinemas: Most Central London, Finchley Road, Swiss Cottage, Islington, Holloway and West India Quay, Greenwich (O2 / Odeon only) or Stratford City if there is nothing else!
Seen free in 2012: Jan: Margin Call; J. Edgar; Like Crazy; Carnage; Young Adult. Feb: The Muppets; The Best Extotic Marigold Hotel; Safe House; Project X; Beginners. March: 21 Jump Street; We b*ght a Zoo; Wild Bill; John Carter; Wanderlust; Street Dance 2;The Hunger Games; [The King's Speech]. Apr: The Hunger Games; Battleship; Salmon Fishing in the Yemen. May: What To Expect When You're Expecting; MIB3. June: [We Will Rock You] July: Ted; Seeking a Friend for the End of the World; The Dark Knight Rises; Brave. Aug: The Bourne Legacy. Sept: Lawless